Our Process
How we work
Every project we build moves through the same 5-phase methodology, so nothing gets skipped and nothing gets rebuilt twice.
Discover
Requirements & Data Audit
We start by understanding the business and the data you actually have, not just the brief, so the system we design solves the real problem.
- Stakeholder interviews
- Data & systems audit
- Use-case prioritization
- Success metrics definition
Architect
System & Model Design
Every model choice, retrieval path, and data flow is planned before a line of code is written, so the build never backtracks.
- LLM & model selection
- RAG / agent architecture design
- Data pipeline planning
- Cost & latency budgeting
Foundation
Data & Infrastructure Setup
The unglamorous work that decides whether the system survives real usage — vector stores, pipelines, auth — done first rather than last.
- Vector database setup
- Data ingestion pipelines
- Authentication & security
- Cloud infrastructure
Build & Integrate
Development & Integration
Models, agents, and application code come together, third-party APIs get wired in, and everything gets evaluated before it ships.
- Agent / chatbot development
- API & tool integration
- Prompt & retrieval tuning
- Evaluation & testing cycles
Launch & Support
Deploy & Monitor
Launch day is the start, not the finish. We stay on to monitor drift, retrain, and improve — that's what the retainers are for.
- Production deployment
- Usage & cost monitoring
- Model retraining & tuning
- Ongoing feature work
Ready to start?
Tell us what you're building and we'll walk you through how the 5 phases apply to your project.
Book a Consultation